Fees and Invoice Changes for the Coming Season
06 Aug 2019
As of September 2019 we will be moving invoicing to our Swim Club Manager system which we introduced into the club last year. Within this we now have the option to process fees by direct debit and will require ALL fee paying members to set up a direct debit mandate with the club. This will only take a couple of minutes and you can get instructions on doing this here.
We will also be introducing a 1% admin charge each month which will be additional to the membership fees. So if you are the parent of a swimmer in tadpoles your fee each month will be £30 and there will also be a 30p processing fee. You can get a full breakdown of this on the fees page.
The reason for these changes are to make the administration of membership fees much quicker and easier. At the moment the process is very labour intensive each month and requires a lot of hours of work by our club treasurer - a voluntary role. This really isn't sustainable. Up to now we have been lucky enough to have a volunteer take on this role but can't assume this will always be the case. The new system will have a huge efficiency benefit to the club and allow us to focus on development rather than admin.
This change will also be of benefit to members. As we will control the direct debit you won't ever have to worry about changing a standing order or a change of fees due to a group move - this will be done automatically by us. We will also be able to process yearly ASA fees automatically as this often causes confusion early in the year.
We will continue to issue invoices each time so that you know what you have paid and why. Monthly fee invoices will be raised on the 1st of each month and the direct debit should leave your account within 3-4 working days of that.
If you have an existing standing order set up with your bank then this should be cancelled once your direct debit mandate is set up. The difference between a standing order and a direct debit is that a standing order is a fixed fee which you manually set up to send to a specific account. A direct debit is set up directly with a company and the company can then request fees as required.
Please can you read the direct debit set up guide and login to set up a mandate immediately. Thank you for your prompt co-operation in this matter and if you have any questions please contact the club secretary.
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